Welcome to the Internet site of Zande Laboratory, LLC. We refer to ourselves as "Zande", "Company", "we" or "us". This policy applies to Zande collection, processing and use of your Personal Information. We define "Personal Information" as information which relates to you personally, e.g. your name, address, e-mail address, etc. This Privacy Policy is subject to the Terms of Use. By using this site, you are agreeing to the Terms of Use including the terms and conditions of this privacy policy. If you do not agree with this policy, please do not use this site.
The purpose of this Privacy Policy is to inform you of:
- the kinds of Personal Information which we may collect about you and how it may be used;
- any disclosure of Personal Information to third parties;
- your ability to correct, update and delete your Personal Information in our control;
- the security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control;
- our retention of Personal Information we hold; and
- enforcement of this Privacy Policy.
There may be links from this Zande Laboratory Website to other websites. This privacy policy only applies to this Zande Laboratory Website and not to websites of any other company or organization linked to this website. Accessing those third party websites or sources requires you to leave the Zande Laboratory Website. We do not control those third party websites or any of the content contained therein and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. Zande Laboratory encourages you to review all policies, rules, terms, conditions and regulations, including the privacy policies, of each website that you visit.
When you visit our website, Zande Laboratory may request and/or collect certain Personal Information. Zande Laboratory may request and/or collect Personal Information that you elect to provide to us when you (1) register with us, (2) sign up to participate in events, contests, or promotions, (3) purchase products or services and/or (4) send questions or comments to us. The types of Personal Information we collect may include:
- your name
- your address
- your phone number
- your email address
In addition, we may request certain details regarding your preferences (for example, types of preferred products, types of magazines read, etc.) and information regarding how you became aware of the Zande Laboratory Website which you may disclose to us if you wish. If you are making a purchase, we do not request your credit card number, date of birth, social security number, or driver’s license number.
At any of these times, you may have the opportunity to choose to receive promotional and/or other marketing information about products, services and offerings from Zande Laboratory. We do not participate in bulk email solicitations that you have not consented to receiving (i.e., "spam"). If you would like to review and/or correct or update your Personal Information, please contact Zande Laboratory at sales@zandelaboratory.com or call us at 713-267-9322 and ask for Customer Service.
If you want us to remove your Personal Information from our database, you merely need to contact us at sales@zandelaboratory.com or call us at 713-267-9322 and ask for Customer Representative. We will then take all reasonable efforts to delete your Personal Information from the Zande Laboratory within a reasonable time frame, but, please be advised that Zande Laboratory may retain some residual information about you in our backup and archival copies of our database (e.g. our records of deletion) to send you important service-related communications (e.g. materials related to your registration, your purchases and/or your account) that are not promotional in nature.
Please note that when anyone visits this website, we automatically collect certain information such as the type of computer operating system (e.g., Windows 2000 or Mac OS) and browser (e.g., Firefox, Opera, Safari, Netscape, Internet Explorer) being used, and the domain name of the Internet service provider. We sometimes use this information to improve the design and content of our site and to enable us to personalize your Internet experience. The information we collect for these purposes in not Personal Information.
We may use “cookies” to obtain non-Personal Information from website visitors. Such information may include your “Internet Protocol address,” operating system browser type and the referring website’s address, if any. Cookies are files your web browser places on your computer when you visit a website. Depending on your browser, you may be able to reject cookies or indicate when a cookie has been sent. Cookies enable Zande Laboratory to customize your user interface to speed up the process and facilitate your navigation through the Zande Laboratory Website.
The Personal Information that you provide will be available to Zande Laboratory, our parent and affiliated companies and trusted third party service providers and contractors primarily for the following purposes:
- to communicate with visitors to this website;
- to process inquiries received via our websites;
- to enable you to receive newsletters for which you may have registered;
- to provide you with information about Zande Laboratory products and promotions that may be of interest to you, although only if you have specifically agreed to receive such information; and offering certain products and services;
- to notify and contact Zande Laboratory Website contest participants and winners,
- in connection with surveys related to our products and this website, or in connection with surveys related to our products
- enhancing and improving the browsing experience of our customers and potential customers, aggregate research, promotional purposes and/or future Zande Laboratory Website development.
- any other purpose indicated at the time you voluntarily provide your Personal Information
In addition, in the course of completing a transaction with Zande Laboratory, some of your Personal Information may be shared with certain fulfillment entities to perform functions on our behalf, such as package deliveries and credit card payment processing. The companies who have access to Personal Information are required to protect such Personal Information by, for example, using the information only to carry out the services they are performing for you or for Zande Laboratory.
In addition, we may, from time to time, share your some of your Personal Information with selected third parties in a variety of categories including, but not limited to, marketing, strategic partners and providers of similar products and services to provide you with opportunities to purchase products, programs or services that may be of interest to you. We also may, from time to time, supplement the information we collect online with outside records to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you. In addition, Zande Laboratory may share Zande Laboratory Website usage information about visitors, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company may note some of the pages you visit through the use of pixel tags (also called clear gif's).
Any third party that receives or has access to your Personal Information in our control is required by to protect such Personal Information and to use it only to carry out the services they are performing for you or for Zande Laboratory. We will ensure that any such third party is aware of our obligations under this Privacy Policy and we will enter into contracts with such third parties by which they are bound by terms no less protective of any Personal Information disclosed to them than the obligations we undertake to you under this Privacy Policy or which are imposed on us under applicable laws.
We will also disclose Personal Information if, in our opinion, such disclosure is required or permitted (i) by law, (ii) to protect and/or defend Zande Laboratory rights and/or (iii) to protect the personal safety of any individual. In addition, in the event that all or substantially all of Zande Laboratory assets are transferred or sold to another entity, Zande Laboratory may transfer Personal Information to the acquiring entity.
We have implemented security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction. Only authorized personnel and service providers of Zande have access to your Personal Information, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.
The Zande Laboratory Website policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of Zande Laboratory. However, if we change this Privacy Policy we will take steps to notify registered users by a notice on our website and will post the amended Privacy Policy on the Website. You should review the Privacy Policy each time you access the Website. Also, please note that the information that we gather now is subject to the Privacy Policy in effect at the time Zande Laboratory gathers the information.
Zande Laboratory is committed to protecting the on-line privacy of children. To that end, no information should be submitted on this website by children under the age of 16 without their parent’s or guardian’s permission. In addition, if a user younger than 16 wishes to send us Personal Information, he or she must first give us his or her parent’s or guardian’s e-mail address so that we can obtain permission from that adult. No Personal Information will knowingly be accepted from a child under 16 before this permission is obtained. If a child has provided us with Personal Information, that child’s parent or guardian may ask to see the information for the purpose of correcting it or ask us to remove the information from our records entirely (please contact us below).
If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices as they relate to the Zande Laboratory Website, please contact us at the following e-mail address, address and telephone number:
E-Mail
Fill out the contact us form on the Website. Once you have completed the form, click on submit and an e-mail will be sent to us.
Zande Laboratory, LCC.
Houston, TX 77284-0832
713-267-9322
Email: sales@zandelaboratory.comTelephone Number
713-267-9322 and ask for Customer Service
©2009 Zande Laboratory, LLC. All rights reserved.